Digital UX, simplified*
We help you make better products with our proven collaborative and iterative research and design process.
* What does UX mean? Learn more.
Benefits
Why it's better to put a little User Experience in your product development lifecycle early and often...
Time to Market
By using a lean methodology, prototyping early and often, and validating concepts with real users before starting to code, the development time can be slashed significantly.
True Collaboration
So often, a design workflow involves "Don Draper"-style presentations of creative... What if the process was collaborative from the start, with the right people in the room (or in the Hangout) when they need to be.
Product-Market Fit
Wouldn't it be great if you built products that were valuable to your user base right out of the starting block? Just a bit of research up front can provide amazing long-term benefits and reduce the risk of needing an early pivot.
The return on investment and risk mitigation benefits of leveraging user centred design & research, design thinking and lean principles can be eye-opening. Together, these concepts provide tangible and repeatable cost and time savings. Want to learn how? Contact us now.
Services
This is what we do. Let's collaborate to learn what fits best with your timeline, budget and scope.
Usability
The best way to understand how good a job your experience does for your customers is to simply watch them.
- Usability Assessments
- SUS Assessments
- Competitive Review
- Concept Testing
User Research
When you need to find out something new, sometimes you just need to go out and talk to people.
- Journey Mapping
- Persona Development
- Service Design
- User Workshops
- Task Analysis
Product Design
The journey to a kick-ass product needs a lot of collaboration, sketching and trying some stuff out. We help you do that.
- Lightning Decision Jams
- User Flows
- Sketch Sessions
- Prototype Design
- Validation Testing
UXOPs/Process
After 15 years of directing a world-class team on projects large and small, we can now help you figure out the path forward.
- Design Sprints
- Project Scoping
- Capability Assessments
- UX/Development Integration
Clients
A select few of the brands we've worked with.
Work
Discovery. Collaboration. Lean Design. Validation.
Understand your Users - User Research
User experience isn’t just about empathy. Sometimes you need to put boots to the ground and talk to customers, stakeholders or internal users. The right solution comes from understanding their shared needs and building relevant insights. Let’s figure out the right plan to unlock the value.
Scope and Scale - UX Ops
Someone has to figure out what needs to be done, when it needs to be done and how to do it. We’ve done this and delivered on projects for clients large and small consistently on time and on budget.
Define the Experience - UX Analysis
Once you know what you're building, you need to plan how the user will interact and what they can do when. Sometimes we research how this could work (design thinking methodologies). Other times, we use flow diagramming to ensure that everyone is on the same page about how it will work.
Build & Test - Design & Prototyping
With all the planning and structure done, you still have to create an interface. And every project should have real users validate your prototype. Here’s a few of my faves!
About Paul
25 years of digital know how.
- Practicing UX for over 25 years
- Deep knowledge and expertise in User Research, Collaborative Design, Interaction Design, Prototyping and Lean Product
- Extensive experience in Telecom, e-Commerce, and Insurance verticals as well as complex B2B portal strategy and design
- Built and managed a world-class agency focused on UX for 12 years
- Certified in Pragmatic Marketing Product Management and as Scrum Master
- Helping the local community through UX training and business consulting
- Worked with enterprise and startups alike
- Will bring collaborative, iterative mindset to any research or design project
Back to Top